Kumaran Sivapathasuntharam

Kumaran Sivapathasuntharam

Head of Product

An experienced product manager who is customer problem centric and believes in first design principles. I am passionate about identifying customer problems and solving them in a simple, elegant, and intuitive manner.

Kumaran Sivapathasuntharam

An experienced product manager who is customer problem centric and believes in first design principles. I am passionate about identifying customer problems and solving them in a simple, elegant, and intuitive manner.

My Portfolio

Girlgaze logo
Helping a small organisation with limited resources.

GirlGaze

GirlGaze was a mission driven organisation who were promoting Female and non binary creators. Nexteam was brought in to work with the GirlGaze team to maintain and improve their platform.

Looking down a data centre row of racks towards the lit door
Turning around an OTT TV Services team

Sky Service Management

Sky engaged Nexteam to provide incident management support across their website. Focusing on handling incidents raised by their monitoring platforms and other teams, as well as proactively improving their monitoring systems and wider support processes.

A person holding a bank card and mobile phone
Fintech Startup

Munii

We provided a foundation team for a startup, building and hiring a wider team and initial prototypes, via our Product Factory process.

Folded newspapers
Augmenting a mobile app team

The Times - Mobile App

Our network were the key people behind replatforming The Times Web and Mobile Apps to React & React Native.

An old electricity meter
Smart Energy Analytics

My Energy

Our network were key members of the team building and running the Smart Energy Analytics platform for British Gas.

My Posts

A colourful jigsaw with Progressive Web Apps written on it.

When To Use PWAs

by Kumaran on 2023-07-27

Post description goes here

A colourful jigsaw with Progressive Web Apps written on it.

PWAs Are A Real Option

by Kumaran on 2023-03-28

I have worked with a few startup clients and small businesses and they all want Android and iOS Apps. In recent years with frameworks such as React Native and Flutter it has made it easier to build the majority of the app once and release them on both platforms.

A look down an electronic pick and place factory line, with components being put into place.

Prioritising Customer Problems

by Kumaran on 2023-03-10

As a Product Manager, I often see some product managers get trapped in the feature factory mentality. Where you get into the practice of just prioritising and delivering features and not really thinking about the customer’s problems.

Some graphs and charts on paper

Your Internal User Research

by Kumaran on 2023-02-24

Unlock the wealth of User Research data within your own team! By building strong relationships with Sales, Marketing, and Support, you'll gain valuable insights into customer problems, emotions, and motivations at different stages of the product life cycle.

A baseball cap saying Coach

Product Managers Are Coaches

by Kumaran on 2023-02-15

Initially I thought the Product Manager role was being the therapist for my team. Listening to their concerns and making sure they are in a safe environment to produce their best work.

A collage of colourful face portraits

Demographic Bias

by Kumaran on 2022-10-11

My very first role as a Product Manager, I was looking after an energy analytics product. We had a very strong team with good User Researcher and a UX person.